Terms of Service

1. Agreement to Terms

By accessing or using ParcelZo (parcelzo.co.uk), you agree to be bound by these Terms of Service. ParcelZo is operated by ParcelZo. If you do not agree with any part of these terms, you must not use our service.

2. Description of Service

ParcelZo is a free parcel tracking aggregation service that allows users to track parcels from multiple UK and international courier services through a single interface. We retrieve tracking information from third-party courier databases and present it to you in a unified format. ParcelZo does not handle, transport, or deliver parcels.

3. Accuracy of Information

Tracking information displayed on ParcelZo is sourced directly from courier databases and is provided on an "as is" basis. While we strive for accuracy, ParcelZo cannot guarantee that tracking information is complete, current, or error-free. For definitive delivery information, we recommend contacting the relevant courier directly.

4. Acceptable Use

You agree not to use ParcelZo to attempt to access tracking information for parcels that do not belong to you without authorisation, use automated scripts, bots, or scraping tools to access our service, overload or disrupt our servers or infrastructure, reproduce, duplicate, or resell any part of our service without permission, or use the service for any unlawful purpose.

5. Intellectual Property

The ParcelZo name, logo, website design, and original content are the intellectual property of ParcelZo and are protected by UK copyright and intellectual property laws. You may not reproduce, modify, or distribute any part of our website without prior written consent from ParcelZo.

6. Third-Party Links and Services

ParcelZo contains links to third-party websites, including courier services, comparison platforms, and insurance providers. These links are provided for your convenience. ParcelZo does not endorse, control, or accept responsibility for the content, products, or services offered by third parties. Your use of third-party services is subject to their own terms and conditions.

7. Affiliate Relationships

ParcelZo participates in affiliate marketing programmes. Some links on our website may be affiliate links, meaning we earn a commission if you make a purchase or sign up for a service through those links. This does not affect the price you pay. Affiliate relationships do not influence our editorial content or tracking results.

8. Limitation of Liability

To the fullest extent permitted by law, ParcelZo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of ParcelZo, including but not limited to loss arising from inaccurate tracking information, missed deliveries, or reliance on information provided through our service. Our total liability shall not exceed the amount you have paid to use our service (which is zero, as ParcelZo is free).

9. Indemnification

You agree to indemnify and hold harmless ParcelZo, its directors, employees, and agents from any claims, losses, damages, liabilities, and expenses arising from your use of ParcelZo or your violation of these Terms.

10. Service Availability

We endeavour to keep ParcelZo available at all times but do not guarantee uninterrupted access. We may suspend or discontinue the service at any time without notice for maintenance, updates, or any other reason. ParcelZo is not liable for any loss resulting from service downtime.

11. Modifications to Terms

ParcelZo reserves the right to modify these Terms of Service at any time. Changes take effect immediately upon posting to parcelzo.co.uk/terms. Your continued use of ParcelZo after changes are posted constitutes acceptance of the revised terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of ParcelZo shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

14. Contact

For questions about these Terms, contact ParcelZo:

Email: legal@parcelzo.co.uk

Website: parcelzo.co.uk